CHECK UPON RECEIVING

• The customer shall check the product`s fit and try it.
• Make sure the material, design, effect, size and color perfect for you.
• If there is any problem with the order, send it back with a representative and our customer service team will follow up with you.

Contact us within 1 Hour of Receiving Your Order.

• In case you received a product and you find any issue please contact us within 1 hour Via messages (Facebook, Whatsapp & Instagram)
  Or via phones, emails (within working hours) And an exchange will be arranged for you.

Shapers policies

The customer is allowed to wear the product and Make sure the material, design, effect, size and color perfect for you.
In case the is any issue with courier please contact us Via messages (Facebook, Whatsapp and Instagram)
Via phone, emails (within working hours)
While the courier is present We will make sure your experience is much better with in minutes.

• Exchange is allowed with in one hour of the courier departure
• Any exchange after the courier leaves within the one hour call will take place after checking the product and making sure it is not affected in any way and can be stocked again

Exchanging or returning the product after 1 hour of the courier departure is not allowed.
Your guarantee starts at the delivery day and extended for 6 months (any industrial issue is included at the guarantee)
To activate the guarantee You can visit the location and get your product checked within 30 minutes, Or order the check online.
A courier will come to you and take the product, once the product in the company with be checked with in 24 hours, and will inform you with the check results.
The process can take up to 3 working weeks
If the product is eligible for guarantee all fixing fees and delivery will be free

When the product reaches it`s target on the body and the measurement of the client goes down.
The client has the right to ask for resizing the product for Fees starts at 150 LE + the delivery two times.